Questions
If your question isn't here, ask it on a call — we'd rather answer it than have you guess.
The basics
It reads your beverage program straight from your POS and keeps every version of your menu in sync with it — the QR code at the table, tablets or kiosks in the room, your staff's phones, and your printed menus.
Update a price or 86 a bottle in the POS you already use, and every surface reflects it. There is no second system to keep accurate.
No. They scan a QR code or pick up a house tablet and the menu opens in their browser. No app, no account, no sign-in.
Only if you want it to. Most restaurants keep printing — the difference is that the printed menu is generated from the same live list, so it reflects today's prices rather than last quarter's.
Print is the surface that benefits most, honestly. It is the one nobody reprints often enough, and the guests who won't scan a QR code are exactly the ones currently handed the stalest information.
Then they use the printed menu or a house tablet, and both are current. The point is not to move everyone onto a screen — it is that every version says the same thing.
Your POS
Toast, Square and Clover are connected today. Others are in progress — check the POS finder on our home page, and if yours isn't listed yet, tell us. Adding one is usually a matter of weeks rather than months.
You do not have to wait for us, though. The standalone version runs without any POS connection at all — see the next question.
Then you run the standalone version. We build your beverage program from whatever you have — an export, a spreadsheet, or your existing printed menu — and you upload a fresh file whenever it changes.
Everything else is identical: the same enriched descriptions, the same guest-facing menu, the same table-level pairing, the same print-ready PDFs. The only difference is that updates are something you do rather than something that happens.
It is a real product, not a downgrade. Some restaurants choose it even when we could connect to their POS.
Read access to your menu data — items, prices, availability. We do not need, and do not ask for, access to sales, payments, payroll or customer records.
Seconds, in practice. A bottle 86'd during service is gone from the guest-facing list before the server gets back to the table.
Pricing and commitment
Subscriptions start at $75 per month. What you pay depends on which capabilities you turn on and the size of your beverage program, so we quote you directly rather than publishing a grid that would be wrong for most restaurants.
Pay monthly, or annually and save 10%.
No minimum term. Monthly plans run month to month. Cancelling takes 30 days' written notice — an email is fine.
For a limited time, restaurants who connect a POS get their first three months at no charge.
If you decide it isn't for you during those months, give notice and you are never charged. You do not have to pay for a month in order to leave.
If you say nothing, it renews automatically and billing starts at the end of the three months, like any other subscription. We'll email you before that happens.
Getting started
Two to three weeks, typically. That covers connecting your POS, importing and enriching your beverage list, and — the part that takes real time — your review of the generated descriptions before any of it reaches a guest.
You are not billed until your site is live.
The heavy lifting is the review pass. Someone who knows your list needs to read through the generated descriptions and approve them. On a few hundred bottles that is a couple of sittings, not a project.
After that, ongoing work is close to zero — the POS drives everything.
Yes. Your logo, and a palette chosen from nine built-in themes ranging from dark and moody to crisp and monochrome. Guests see your restaurant, not our software.
The AI part
They are generated, then reviewed by you. Nothing reaches a guest or a printed page until a manager approves it.
That order matters and it is not negotiable in the product. It is the answer to the objection every wine director raises, and they are right to raise it.
Where a bottle can't be confidently identified — a producer who makes six wines under near-identical names, say — it says so and flags it for review rather than inventing a tasting note or a critic score.
Confident wrong answers are the real risk in this category. We would rather hand you an honest 'not sure' than a plausible fabrication.
A printed pairing note is one wine for one dish. But a table of four ordering four different things buys one bottle — that is where the sale actually happens.
SyncBev looks at what the whole table ordered and finds the bottle that carries all of it. If nothing does, it says so and offers two.
Yes, any of it. Your corrections stick, and they survive future menu syncs — a re-import will not overwrite a description you have rewritten.
Your data
You do. We do not sell it and we do not share it with other restaurants.
Guests do not create accounts or enter personal details to look at a menu. We process what is needed to serve the menu and improve the product, and nothing more.
See it running on a real beverage program before you talk to anyone, or book twenty free minutes and we'll connect it to your own POS.
