For diners

Your privacy at the table

This beverage menu is provided by SyncBev on behalf of the restaurant you're visiting. Here's what happens with your information — the short version is: almost nothing.

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01

Browsing the menu

You can browse the whole menu without giving us anything. We do not ask you to sign in, and we do not know who you are.

The items you star while browsing stay on the device you are using, for your visit. They are not attached to you and we do not build a profile from them.

02

If you save your menu

If you choose to save your starred items — the option that produces a link or QR code you can reopen later — that list is stored on our servers so the link works. It holds the items you picked and nothing about you.

Anyone with the link can open it, so treat it like a shared photo rather than a private document.

03

If you ask a question

If you use the sommelier chat or ask for a pairing, your question is sent to an AI service to generate a reply. It is used to answer you, and it is not used to train AI models.

Please do not enter personal information in the chat. It is there to talk about food and drink.

04

If you email yourself a menu

Where the restaurant has enabled it, you can send your saved items to your own email address. If you do:

  • We use your address to send that one email
  • The restaurant keeps it and may email you about the restaurant. Every such email has an unsubscribe link
  • SyncBev does not use your address to market to you, sell it, or share it with anyone else

That choice is yours. You never have to give an email address to use the menu.

05

On a restaurant tablet

If you are using a tablet the restaurant provided, your session clears when you tap Start Over, and automatically after a period of inactivity.

If you have saved anything you would rather the next guest not see, tapping Start Over before you leave clears it immediately.

06

Who is responsible

The restaurant decides what to do with information you give here. SyncBev operates the system on their behalf.

To ask what is held about you, or to have it deleted, contact the restaurant directly. You can also reach us at support@syncbev.com and we will pass it on.

07

Age

Alcohol is served only to those of legal drinking age. This menu does not verify age and does not authorise service — restaurant staff do that.

08

Changes

If this notice changes, the updated version appears here.